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TERMS & CONDITIONS

CUSTOMER CARE

At AURA, your satisfaction is the heartbeat of our brand. Whether you have questions about our products, need guidance on finding the perfect routine for your skin, or simply want to share your experience with us, our dedicated team is here to help. We are committed to providing prompt, friendly, and expert support to ensure your journey with us is nothing short of exceptional.

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  • How to reach us: You can contact our support team via email at [mariascatharina10@gmail.com] or through our live chat feature, available Monday through Friday, 9 AM – 6 PM.

PRIVACY & SAFETY

Your trust is our most valuable asset. We are deeply committed to protecting your personal information and ensuring a safe shopping experience. We employ industry-standard encryption to secure your data and promise never to share your information with third parties without your consent. When you shop with G’Lore, you can rest assured that your privacy and security are our top priorities.

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  • Data Security: All transactions are processed through secure, encrypted gateways.

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  • Transparency: We only collect the information necessary to improve your shopping experience and provide personalized service.

WHOLESALE INQUIRIES

Are you interested in bringing the AURA experience to your boutique, spa, or retail space? We are always looking for partners who share our passion for quality and mindful beauty. We offer professional-grade products that resonate with discerning customers and are dedicated to supporting our wholesale partners with comprehensive resources and reliable service.

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  • Join Our Network: To learn more about wholesale opportunities, please fill out our partnership inquiry form [Insert Link] or contact our sales team directly at [mariascatharina10@gmail.com]. We look forward to exploring a potential collaboration with you.

PAYMENT METHODS

PAYMENT METHODS

  • Credit / Debit Cards

  • ​PAYPAL

  • Offline Payments

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